Terms of Service

Scope of application

These rules apply to services provided by Height Entertainment and should be read together with quotations, plans, contracts or written agreements.

Customers' responsibilities

Customers must provide briefs, materials, products, indicative budgets, schedules, access permissions or content approval information on time.

Customers must not request content that violates laws, platform policies, intellectual property rights, image rights or third-party rights.

Height Entertainment's responsibilities

Height Entertainment works within the agreed scope, provides transparent advice, keeps project information confidential and gives early notice of risks involving schedules, creators, locations, content or platforms.

Content that may be refused

Height Entertainment reserves the right to refuse prohibited goods, fraud, requests to manipulate platforms, content infringing third-party rights, or content inconsistent with professional ethics and legal requirements.

Scope changes and acceptance

Any change to creator numbers, scripts, shooting dates, locations, media items or event scope requires confirmation of costs and timelines.

Acceptance feedback should be consolidated through the agreed contact so the team can respond effectively and avoid out-of-scope work.

Limitation of liability and service suspension

Height Entertainment does not guarantee absolute results such as revenue, views, virality, engagement or media reach, because these metrics depend on many factors beyond its control.

Services may be suspended or terminated for non-payment, prolonged failure to provide materials, requests that violate policies or emerging legal risks.